HAPO Community Credit Union

Terrace Heights Branch

SERVICES SITUATION APPROACH

Design-Build Services
Integrated Feasibility Planning
Integrated Design and Construction

Strategy
Strategic Branch Planning
Strategic Operations Occupancy Planning

Brand and Merchandising
Prototype Branch Development
Merchandising Prototype Development
Branch Architecture and Interior Design
Integrated Branch Merchandising and Digital Communications


HAPO CCU had an opportunity for another location in Central Washington. Their presence in the regional community was strong but poorly located to take advantage of what we knew the market could deliver. Momentum had confirmed this already in strategic planning. The area was prime but the catch was the site...a farm field. Get out y'er pitchforks.

The developer wanted HAPO there. The branch would be a strong anchor for the new development. In order to make it happen, however, roads, utilities, and virtually everything else needed to be planned, approved, and built. To top it off, HAPO was going to be first in; someone needed to make sure costs stayed in line.

Momentum was well along with the HAPO prototype location over 100 miles away; with demonstrated results (see HAPO Southridge Case Study). The challenges facing HAPO here would be similar. Momentum managers have successfully dealt with hundreds of sites and as many developers and corresponding cities overseeing approval. Expanding its relationship with Momentum to complete the Terrace Heights location was a no-brainer for HAPO.

Momentum and its partners quickly adapted the prototype. We negotiated a site configuration and a scope of improvements that was equitable, reasonable, and above all, could be quickly approved. The deal closed. HAPO had their site and Momentum was charged with getting it built.

We were ready, tools in hand. Bids were combined with another location and regional sub-contractors were chosen not only based on cost, but on their ability to provide long-term service for the systems they installed. The team moved efficiently between jobs and the learning curve happened only once. Build time was accelerated and knowledge gained on the previous site was transferred, further reducing cost. Momentum all the while maintained a great relationship with the city, averting a last minute developer emergency and opening the branch 3 weeks ahead of schedule. To top it all off, 5% of the bid cost was returned in savings.

From a field of grass to field of membership in just 6 months. Not bad.