Momentum

Customer Interactions are Evolving. Are You?

Jun. 24, 2018 ⋅ Categories: Branch Insights

Technology is changing the relationship between consumers and their banking providers, and the uncertainty is creating a lot of confusion about how to adapt and take advantage of this change, or at le...Read More

Members and Staff Welcome Transformed RiverFall Branches

May. 27, 2018 ⋅ Categories: Branch Insights

Tags: branch strategy, case study

Is your retail environment welcoming to potential members in your community, even those outside of your original field of membership? Does it feel like another stuffy bank branch, or is it a place whe...Read More

Branch Transformation Planning Kit

Apr. 23, 2018 ⋅ Categories: Branch Insights, Resources

Tags: project management, branch strategy, guides, downloadable content, pdf

Kicking off a branch transformation project is tough, but we’ve got your back! If your buildings aren’t designed to support the people who actually use them then you are missing out on having plac...Read More

Workplace Ideabook

Apr. 17, 2018 ⋅ Categories: Workplace Insights, Resources

Tags: workplace strategy, current trends, downloadable content, pdf

Only a third of US employees are engaged in their work, and nearly a fifth are actively disengaged. With salaries making up 85% of your workplace’s operational cost, what effect does this have on yo...Read More

CU Today: Branch Transformation Incorporates the Best of Both Worlds

Apr. 1, 2018 ⋅ Categories: Branch Insights, In the News

Tags: news, branch strategy, interview, CU Today

Are your digital and brick and mortar banking strategies siloed? You may be leaving growth opportunities on the table. Check out this article in CU Today featuring our own Bob Saunders weighing in on ...Read More

CU Today: One Market Often Overlooked in Building Projects

Mar. 11, 2018 ⋅ Categories: Branch Insights, Workplace Insights, In the News

Tags: news, branch strategy, interview, CU Today

There’s one critically overlooked market segment in many building projects: your employees! Check out this CU Today article featuring Mark Alguard that explores how three credit unions are drivi...Read More

How American Lake CU Transformed an Old Bank Branch into a Modern Flagship

Feb. 22, 2018 ⋅ Categories: Branch Insights

Tags: branch strategy, case study

When American Lake Credit Union decided to open its doors to the community of Lakewood, Washington, their leadership team knew they had the chance to make an impact with a new flagship main office in ...Read More

CU Today: New CU Offices All About Member Value

Feb. 21, 2018 ⋅ Categories: In the News

Tags: news, branch strategy, interview, CU Today

CU Today recently interviewed Mark Alguard on current issues facing credit union retail banking, including technology integration, how credit unions are adapting to omni-channel banking, and a stronge...Read More

Financial Industry Trends to Follow in 2018

Jan. 24, 2018 ⋅ Categories: Branch Insights, Workplace Insights

Tags: branch strategy, current trends

As we move into 2018 we’re going to see the ripples of change caused by the adoption of online and mobile banking spread throughout the financial industry’s retail branching and operations spaces....Read More

Talking Branch Transformation with American Lake Credit Union

Jan. 23, 2018 ⋅ Categories: Branch Insights

Tags: case study, interview

Shortly after the completion of their latest branch project, Mark Alguard sat down with American Lake Credit Union CEO Kolin McMann to discuss the project. The new retail banking hub is a dramatic ren...Read More

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Blog

Our Blog

Customer Interactions are Evolving. Are You?

Members and Staff Welcome Transformed RiverFall Branches

Branch Transformation Planning Kit

Workplace Ideabook

CU Today: Branch Transformation Incorporates the Best of Both Worlds

CU Today: One Market Often Overlooked in Building Projects

How American Lake CU Transformed an Old Bank Branch into a Modern Flagship

CU Today: New CU Offices All About Member Value

Financial Industry Trends to Follow in 2018

Talking Branch Transformation with American Lake Credit Union