Invest in Your Credit Union’s Sustainability and Social Values to Differentiate and Grow
Blog: Branch Insights
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Invest in Your Credit Union’s Sustainability and Social Values to Differentiate and Grow
⋅ Categories: Branch Insights, Workplace Insights
With issues such as climate change and social inequality at the forefront of public discourse, consumers are looking to do business with companies that align with their values and are committed to mak...Read More
Environmental Sustainability Rising to the Top of Branch and Workplace Conversations
⋅ Categories: Branch Insights, Workplace Insights
Environmental sustainability is once again returning to the top-of-mind for credit unions, and for good reason. A recent study by McKinsey showed that brands investing in ESG (environmental, sustainab...Read More
The Human Era of Banking – A New Momentum Branch Ideabook Available Now!
⋅ Categories: Branch Insights, Resources
With pandemic disruptions behind us and the digital revolution settling into maturity and incremental refinement, a big question on many people’s mind is “now what?” What it the futu...Read More
“This gave me the creeps” – A Branch Horror Story
⋅ Categories: Branch Insights
Navigating a dark and scary dungeon is worth it for treasure, but would you do it to talk to a branch associate? A TikTok video shows a horror story in the making at one unstaffed branch. We often spe...Read More
Members Are Willing to Use Mobile Banking, But Do They Prefer It?
⋅ Categories: Branch Insights
In the years leading up to the pandemic we saw steadily increasing mobile banking adoption rates, rates that spiked as branches shut down in 2020. It’s tempting to associate usage rates with member ...Read More
The Challenge of Delivering a Great Headquarters for a Small Credit Union
⋅ Categories: Branch Insights, Workplace Insights
A highly functional and performance-oriented headquarters is an impactful asset for a credit union. It will help the credit union stand out in the community, re-energize the organization and brand wit...Read More
Breathing New Life Into an Old Building
⋅ Categories: Learn the Process, Branch Insights
The Best Location – With a Catch You’ve done your data-driven market analysis and crunched all the numbers. Not only did you find the absolutely ideal branch location for your market expansion pla...Read More
Explaining Team Alignment With… a Cheeseburger?
Ever started a project only to realize down the road that the deliverable isn’t going to meet your needs? Or had a key stakeholder drop surprise changes at a stage where it’ll be costly and time c...Read More
Your Brand is Not Your Logo
⋅ Categories: Branch Insights
A common mistake that many organizations make is thinking that their logo, their name, and their taglines are their brand. This isn’t true. Your brand is what you stand for and how you stand out. It...Read More
Don’t Use This Feature in New Branches!
⋅ Categories: Branch Insights
Cattle ropes. Stanchions. Retractable barriers. Whatever you call them, the first images that come to mind are red carpets and waiting lines… or bank branches from the 1990s. Yet we’ve noticed tha...Read More