Know Before You Grow: Applying Predictive Analytics to Your Branch Transformation Strategy
Blog: Branch Insights
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Know Before You Grow: Applying Predictive Analytics to Your Branch Transformation Strategy
⋅ Categories: Branch Insights
Predictive analytics is playing an increasingly larger role in branching strategy, from understanding the network effect in an area and finding the locations that will give you the biggest impact to u...Read MoreTags: branch strategy, data analysis, localization
Learning the Process – Alignment Session
Have you ever sat down with a design firm and been immediately inundated with recommendations for the design of your next branch or workplace without diving into your goals and purpose of the project?...Read More
Top 5 Takeaways from Future Branches Austin 2019
⋅ Categories: Branch Insights
Every year, hundreds credit union and banking executives attend the Future Branches conference in Austin to discuss the latest branching trends as well as share the stories of their successes and fail...Read More
The Next Level of Technology in Project Management
We’re grateful to our clients for helping us lead the way in the effective use of project management technology. They’ve worked along side us on projects as we developed new processes for communic...Read More
Micro-branches – A Hot Topic, But Are They Right for Your Organization?
⋅ Categories: Branch Insights
As the total number of retail branches in the U.S. has declined in recent years and the role of the branch itself continues to evolve, financial institutions are taking a hard look at their branching ...Read More
Invest in Wellbeing to Turn Employees into Advocates
⋅ Categories: Branch Insights, Workplace Insights
As the unemployment rate shrinks and financial industry jobs become more skilled and more difficult to staff, competition for talent is escalating. Employee advocacy plays a large role in your ability...Read MoreTags: workplace strategy, workplace design, employee wellness, workplace wellness
The Value of Human Connections in a Digital Age
⋅ Categories: Branch Insights
Digital banking is the future. It has already transformed our relationships with financial institutions and made banking easy and convenient. But while many influencers and digital banking leaders are...Read More
HAPO Credit Union’s WELL Certified Branch Featured in Daily Journal of Commerce
HAPO Community Credit Union’s latest WELL Certified branch was features in the Seattle Daily Journal of Commerce! The article is unlocked, and you can read it here. ...Read More
Empower Your Staff to Create Memorable Experiences
⋅ Categories: Branch Insights
If you have ten staff in a branch, chances are two of them will be working somewhere else next year. Bank industry turnover is 19%, a major red flag that employee experiences aren’t what they could ...Read MoreTags: workplace strategy, branch strategy, employee experience, customer experience
Seven Strategies to Improve Employee Experiences
⋅ Categories: Branch Insights, Workplace Insights
In today’s tight labor market financial institutions are waging a war for both front and back of house staff. Creating great customer experiences starts with motivated and passionate employees both ...Read MoreTags: wellness, well certified, branch strategy, war for talent, employee experience