Download Your Branch Ideabook!

Exploring the future of branch strategy and design in the COVID-19 era and beyond.

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Download the Branch Ideabook! (PDF)

We’ve released the 2020 Branch Ideabook amidst a global pandemic that is disrupting retail branching on an unprecedented scale. Through our work with industry leaders we’ve uncovered insights about how the future of branching has shifted – what will stay the same, what will change, and how existing trends have accelerated due to the rapid adoption of digital banking.

In the 2020 Branch Ideabook we explore five branching goals that can help you prepare for this new future, and how design decisions can help you achieve them:

  • Make Flexibility a Top Priority
  • Remove Friction from the Branch Experience
  • Support Health and Wellbeing
  • Understand Your Market
  • Win the War for Talent

Download today to better understand and prepare for the future of branch strategy and design in the COVID-19 era and beyond!

Register for the 2021 Branch Ideabook!

This year has great things in store. While most of the country will be vaccinated and the pandemic will be under control, the impact that it has had on consumer behavior will have lasting effects. The way people interact with their financial institutions is fundamentally shifting, and it’s not just due to social distancing. The ripples of widespread digital adoption is accelerating existing financial retail trends and introducing new ones.

This summer we’re going to release a new edition of the Branch Ideabook. Register now and be among the first to read it!

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