Lessons for Credit Unions from Microsoft’s Shift to Remote Working

(View Part 1 here.)

(View Part 2 here.)

We recently hosted an insightful conversation between our own Mark Alguard and Erik Anderson, Director of Workplace Intelligence at Microsoft author of the HBR article “Microsoft Analyzed Data On Its Newly Remote Workforce” (

When Microsoft sent their employees home in response the pandemic, they measured what Erik refers to as “digital exhaust.” This is metadata from meetings and communication that captured insights into how employees worked, collaborated, and stayed connected with each other. There were surprising takeaways from the data, and more importantly the most effective management strategies were revealed.

Here in the last part of our webinar Credit Union Workplaces and the Transition to Remote Working, Erik shares his final takeaway and recommendations for credit unions to implement their own successful remote working strategies. Watch the full webinar and download our whitepaper that inspired the conversation here!

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